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Upon purchase, you will receive an email from info@museumstoreassociation with a link to download a PDF.  Download the PDF and use the link contained within to access the session recordings.

MSA FORWARD 2023
May 17-21, 2023
Educational Session Recording

MSA BOOT CAMP 2023

Presenter: Stuart Hata, Ione Saroyan, Anne Cecil, Aubrey Herr

Knowledge Standards: Boot Camp

Session Description: Get ready for a revamped version of MSAs popular Nonprofit Retail Boot Camp! This 3.5-hour session will let you dive head-first into core nonprofit retail best practices and provide an engaging perspective from industry leaders. The MSA Nonprofit Retail Boot Camp has been reimagined! MSA is thrilled to announce that professional retail educator Anne Cecil will teach MSA Boot Camp. She will focus on the pillars of museum store management inspired by Museum Store Associations Knowledge Standards to help you get your financial ducks in a row, learn inventory control, leadership and team building, merchandising and customer service.

Anne will teach the nuts and bolts of retail operations in three sections:
Retail Operations/Management Fundamentals
Inventory Control & Merchandise Planning
Realizing Revenue from your Sales Floor

BRAND NEW! This year the MSA Boot Camp will introduce a new final section: How to advocate for yourself and your store within your institution. This vital new section will be a panel of veteran Museum Store Association members: Stuart Hata, Fine Arts Museums of San Francisco, Ione Saroyan, New-York Historical Society, and Aubrey Herr,  The Morgan Library & Museum.

In conversation with Anne Cecil, they will provide insights into their work as nonprofit retail professionals as well as their key takeaways of the benefits of being an active member of MSA. You will learn about metrics you should be tracking, how to use that data to tell your operations story, key store marketing strategies including eCommerce, and how to leverage all of the above to advocate for you and your department institutionally. Our refreshed Boot Camp will have you start by completing a self-assessment before you arrive to help you determine where you would like to focus your time at the conference.

This years Boot Camp will provide a summarized version of the session in the form of a take-home booklet including suggested Session Tracks so you can maximize your time at conference.