If you are a current MSA Member, please log in to your member account to pay the member price.

Upon purchase, you will receive an email from info@museumstoreassociation with a link to download a PDF.  Download the PDF and use the link contained within to access the session recordings.

MSA FORWARD 2024 Sessions

Sessions Included:

• Welcome Keynote Session - Exhibits, Identities, Memories: Why Museum Store Visitors Matter
• Members With Benefits: Optimizing the Online Member Experience Through Personalization and Discounts
• Visual Merchandising & The Customer Experience
• Polished and Positive: Writing About Yourself
• Make it Happen - Enterprise Strategy in Action.
• Highlights from the MSA Customer Webinar Series 2023-2024
• Polished and Positive: Ace the Interview
• Shopify Q&A: Knowledge Sharing
• AI Applied: Essentials For Your Museum Store
• Retail Responsibly
• Planograms: A Retailer’s Secret Weapon for Effective Store Merchandising
• The Art of Negotiation or Easy Tips for Successful Negotiations