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Upon purchase, you will receive an email from noreply@museumstore.site-ym.com with a link to download a PDF.  Download the PDF and use the link contained within to access the session recording.

All MSA FORWARD 2019 Sessions

Session Title: All MSA FORWARD 2018 Sessions

Sessions Included:

·       Beyond the Name Drop: Product Development that Doesn’t Break the Bank

·       Closing Keynote: Engage Every Age: How to Lead a Generationally Diverse Team

·       Creating a Strategic Plan for Your Store

·       General Session: Retail Social Media Strategies

·       Let’s Talk Museum Store Sunday

·       Making a Pretty Penny: Displays, Merchandising, and Visuals to Pop Your Sales

·       Membership Meeting and Networking Lunch

·       Opening Keynote: Think Like a Customer, Not a Curator

·       Public Relations Strategies for Museum Retailing

·       Shine Bright Like a Diamond

·       Store Metrics and KPIs: Telling Your Story through the Numbers

·       The Buyer Vendor Forum

·       The World Is Your Marketplace: Buying Globally through Partnerships with Trade Development Agencies

·       Visitor and Customer Service Standards: Go for 100%

·       Wholesale Programs Great and Small: Additional Revenue

·       Working with Online Influencers